Shipping
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PLEASE ALWAYS INSPECT THE PACKAGE BEFORE YOU SIGN.... If damage to a package is apparent, please notify the carrier they should make NOTE of it and may need to inspect the package RIGHT THEN and determine if they need to take the package and return it for replacement under THEIR INSURANCE, that we (PMP) put on it as the shipper. We apologize for any damaged product and down time this may lengthen, but for there to be no further expense to either party, this is this best way to address this issue. This is always a concern and PMP hopes it will not affect our end product results or your feelings about our products.
Our Standard UPS Shipping Rate is as follows by US pound#
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For Box Shipping we use UPS (see map below)
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For Large PALLET orders we use R & L (see map below)
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If an overcharge or under charge in shipping has happened by error we will contact the buyer to pay adjusted amount or send a check for the adjusted amount. We also can issue a refund if the buyer chooses. In some cases, Paypal our host may keep their % of a cancellation order.